{"product_id":"ceragem-pause-m10","title":"CERAGEM Pause M10 Massage Chair","description":"\u003ch2\u003eConsidering a CERAGEM M10? Confirm the Fit Before You Invest.\u003c\/h2\u003e\n\u003cp\u003eRequest an educational product-fit consultation covering your goals, home, location, ownership questions, and purchase timing before checkout is considered.\u003c\/p\u003e\n\u003ch3\u003eWhat the consultation covers\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWhat you are considering and what you want to understand before making a decision\u003c\/li\u003e\n\u003cli\u003eYour intended room, approximate space, placement, and access-path questions\u003c\/li\u003e\n\u003cli\u003eYour location, timing, and practical ownership questions\u003c\/li\u003e\n\u003cli\u003eDelivery, setup, cancellation, return, warranty, repair, and service questions that require verification\u003c\/li\u003e\n\u003cli\u003eA clear list of confirmed facts and any questions still awaiting documentation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eHow it works\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eTell us how we can help.\u003c\/strong\u003e Share your product interest and preferred way to respond.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReview fit and ownership questions.\u003c\/strong\u003e Discuss your goals, home, location, timing, and unresolved practical considerations.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChoose the appropriate next step.\u003c\/strong\u003e Continue verification, pause, or proceed to checkout review only after all required facts are confirmed.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3\u003eExact Brown M10 and delivery-path preparation\u003c\/h3\u003e\n\u003cp\u003eThe Brown finish in this consultation is CERAGEM PAUSE M10 Brown, manufacturer model CGM EMCG-2403, UPC\/GTIN 199874610931. Confirm that exact finish and identifier in the written proposal.\u003c\/p\u003e\n\u003cp\u003eCERAGEM’s delivery-preparation guide lists the packaged carton at 69.3 in deep × 34.3 in wide × 44.5 in high; the chair itself is 32 in wide. Measure the clear opening of every front and interior doorway, hall and turn, stairway, and elevator (including height and depth) before an order is submitted. A 30 in doorway is not passable for the chair; a 32 in opening is conditional on the door opening fully, and hinges, handles, molding and floor levels can reduce usable clearance. The carton is wider than 32 in, so do not assume a narrow route can accommodate packaged delivery or that unboxing on site is included. CERAGEM must review unusual access and the delivery plan in advance.\u003c\/p\u003e\n\u003cp\u003eClear the route before delivery. If on-site conditions prevent delivery, CERAGEM warns that additional fees may apply or delivery may be canceled. Exact access, serviceability and any exceptional charges are confirmed for the destination before payment.\u003c\/p\u003e\n\u003ch2\u003eVerified Residential M10 Purchase Terms\u003c\/h2\u003e\n\u003cp\u003eThe terms below apply to a new CERAGEM Pause M10 sold by Elevate for eligible mainland-U.S. residential or personal use. These M10-specific terms control if they differ from Elevate's general store policies.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePrice:\u003c\/strong\u003e $9,999.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEstimated timing:\u003c\/strong\u003e CERAGEM reports an average of approximately 10 business days from order to delivery, subject to destination and current availability. This is an estimate, not a guarantee.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIncluded delivery:\u003c\/strong\u003e Threshold in-home delivery is included, subject to destination confirmation.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOptional White Glove Service:\u003c\/strong\u003e $200 for delivery to the selected room, installation\/setup, and removal of packaging materials. If this service has been completed, the $200 charge is non-refundable on a change-of-mind return.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eReturns and cancellations\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eA change-of-mind return must be requested within 14 days after delivery and requires CERAGEM approval.\u003c\/li\u003e\n\u003cli\u003eA 20% restocking fee applies to an approved change-of-mind return.\u003c\/li\u003e\n\u003cli\u003eCERAGEM pays reasonable pickup and return-transportation costs for an approved change-of-mind return.\u003c\/li\u003e\n\u003cli\u003eA cancellation before shipment has no cancellation fee. A cancellation requested after shipment is coordinated with CERAGEM and Elevate under the M10 order process.\u003c\/li\u003e\n\u003cli\u003eTransit or delivery damage must be reported promptly so CERAGEM can coordinate replacement under its applicable procedures.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eResidential warranty and service\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eStandard warranty:\u003c\/strong\u003e Year 1 parts and labor; Years 2–3 parts only.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOptional extended coverage:\u003c\/strong\u003e $499; Years 1–3 parts and labor; Years 4–5 parts only.\u003c\/li\u003e\n\u003cli\u003eDuring parts-only warranty years, applicable service-call and travel charges are the customer's responsibility.\u003c\/li\u003e\n\u003cli\u003eDuring parts-only warranty years, diagnostic fees are the customer's responsibility if an on-site diagnostic visit is required.\u003c\/li\u003e\n\u003cli\u003eDuring parts-only warranty years, repair labor is the customer's responsibility.\u003c\/li\u003e\n\u003cli\u003eCERAGEM is responsible for shipping covered parts.\u003c\/li\u003e\n\u003cli\u003eService is normally performed at the customer's home through an on-site service visit.\u003c\/li\u003e\n\u003cli\u003eFor service, contact the official CERAGEM Service Center first. CERAGEM coordinates service according to the nature of the request.\u003c\/li\u003e\n\u003cli\u003eThe supplier warranty summary excludes Montana, Wyoming, North Dakota, South Dakota, Idaho, Hawaii, Alaska, and Puerto Rico from the stated residential coverage. Confirm destination eligibility before purchase.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eHow an M10 order is confirmed\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003eComplete the product-fit consultation; this is not an order or inventory reservation.\u003c\/li\u003e\n\u003cli\u003eElevate obtains the exact Brown M10 identifier, delivery address, route measurements, delivery choice and any unusual access conditions for supplier review.\u003c\/li\u003e\n\u003cli\u003eElevate submits a purchase order to CERAGEM. CERAGEM confirms current availability and whether the destination can be serviced before accepting that order.\u003c\/li\u003e\n\u003cli\u003eOnly after written supplier confirmation and the complete customer proposal are reviewed may Elevate offer an individually approved private payment route. No public checkout is released by this page.\u003c\/li\u003e\n\u003cli\u003eAfter the supplier accepts the purchase order and its payment is completed, CERAGEM coordinates the delivery schedule based on the actual destination and available inventory. No date is guaranteed in advance.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3\u003eBefore checkout\u003c\/h3\u003e\n\u003cp\u003eProduct availability, destination eligibility, delivery and setup terms, warranty and service details, payment method, applicable tax, and final customer policies must be confirmed before purchase. No availability or delivery date is promised by this page.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eImportant:\u003c\/strong\u003e This consultation is educational. It does not provide medical advice, diagnosis, or treatment, and it does not guarantee product fit, availability, delivery, or individual results. Review current manufacturer instructions and consult a qualified healthcare professional regarding personal medical or safety concerns.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRequest an M10 Product-Fit Consultation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eClear facts first. A confident decision second.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003ca href=\"https:\/\/go.elevatehumanperformanceusa.com\/ceragem-pause-m10\/#m10-form\"\u003eCheck Your M10 Fit — No Sales Call Required\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"CERAGEM","offers":[{"title":"Default Title","offer_id":44218299580475,"sku":null,"price":9999.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0664\/9774\/0859\/files\/m10-diagonal-warm.webp?v=1789917277","url":"https:\/\/elevatehumanperformanceusa.com\/products\/ceragem-pause-m10","provider":"Elevate Human Performance USA","version":"1.0","type":"link"}